Are you familiar with this, too? Over the past few years,
your organization has grown due to new regulations, changes
in legislation, new internal control mechanisms, Basel II
etc. And now you ask yourself the question: "Have we increased
our profits to the same extent as our expenses?"
Probably not, and we explain the fallen margins over the
last couple of years either by those resources that we used
for the before mentioned measures or by competition or the
like.
Organization development and its implementation is one
of our strengths. In our analyses we use what is known as
the "SO WHAT principle" to examine all processes, activities
and organizational units with the aim of improving efficiencies
and implementing them accordingly.
Our Approach
Example 1:
Your payments department already consists of several subdivisions
and the number of employees has more than doubled over the
last five years.
Our analysis revealed redundancies in the processing of
receipts between the front office and the back office, "four
pairs of eyes controls" instead of the usual two pairs of
eyes principle as well as a lack of technical support.
In the course of this project, Klaus Schuster Management
Consulting made all the payment processes available in the
form of electronic work-flow diagrams to each employee involved.
The process-related benchmarks have been continuously measured,
compared and improved since then.
Example 2:
After successfully positioning itself on the market, your
bank is faced with the fact that risk management systems
will have to be set up. This not only involves a credit
risk, but also a market and operational risk.
For this purpose, after evaluating the current state,
the necessary organizational structures are developed, systems
and solutions are implemented, and all the employees are
made more aware of risk in appropriate group and individual
training sessions, among others.
Your Advantage
